Frequently Asked Questions

What types of pets do you treat?

We are a small animal practice that sees dogs and cats only.

What payment options do you accept?

  • We accept Visa, Mastercard, Discover, American Express, Personal Checks, Cash, and Care Credit.
  • We are willing to work with your budget since we know that veterinary emergencies can come at the most unexpected times
  • Payment is due at the time of service
Payment Options

What should I do in a pet emergency?

  • Please call our office if it is during business hours so we can direct you to the appropriate place
  • If we are closed, please contact VCA Great Lakes at 216-831-6789
Emergency Information

Do you accept appointments?

  • Yes, we run our business on a scheduled appointment basis
  • We also do drop-off appointment for sick or well visits
  • While walk-in appointments are not ideal, we will work with you if we are able to
Request An Appointment